Shipping Policy
Shipping Policy
At Shake Craft co., we’re committed to delivering your products swiftly and securely across Australia.
Order Processing
Processing Time: Orders placed before 2 PM AEST on business days will be processed and shipped the same day. Orders placed after 2 PM, on weekends, or public holidays will be processed the next business day.
Order Confirmation: Once your order is confirmed, you’ll receive a confirmation email with order details and estimated delivery time.
Shipping Rates and Delivery Times
We offer the following shipping options:
Express Shipping:
Cost: Free for auto-deliver orders.
Estimated Delivery Time: 1-4 business days, depending on your location.
Delivery Locations
We deliver to residential and business addresses Australia-wide. For remote or rural areas, please allow additional time for delivery.
Order Tracking
Once your order has shipped, you’ll receive a tracking number via email. You can use this to track your order through our courier’s website.
Shipping Issues
If you experience any issues with your shipment, such as a delay or delivery to an incorrect address, please contact us at support@shakecraftco. We’ll work with our shipping partners to resolve the issue promptly.
Incorrect or Incomplete Addresses
Please ensure your shipping address is accurate when placing your order. We are not responsible for delays or losses due to incorrect or incomplete addresses provided at checkout.
Shipping Delays
While we strive to meet all delivery estimates, unforeseen circumstances such as severe weather or disruptions may cause delays. If your package is delayed, please reach out to our customer service team for assistance.
Contact Us
For questions or concerns about your shipment, please contact us at support@shakecraftco